Patrata is a Trust Score platform for hardware, medical, and building-material merchants. Record credit in seconds, get notified the moment a customer pays, and check a customer's repayment reputation — shared with other shops only when the customer agrees to it — before you extend the next ₹20,000.
Built for higher-ticket merchants — currently piloting in Vidarbha
Sign up with your GST details and we verify your business automatically — no paperwork, no waiting on manual approval.
Add a regular with just their phone number. They approve the relationship once with an OTP, no app install required on their side.
During a rush, pick the customer, enter the amount, done. They get an SMS the moment it's recorded, no confusion about what's owed.
When a customer pays, mark it settled and the outstanding balance drops instantly for both sides, and their Trust Score reflects the on-time payment.
Spend seconds in the app and an hour less at closing time. Patrata keeps your bookkeeping clean and your settlements on time.
See every pending payment and outstanding balance at a glance, without flipping through pages of the bahi-khata.
See a customer's Trust Score — built from their repayment history — before deciding how much credit to extend, when they've agreed to share it.
Every transaction and settlement is timestamped and sent to the customer by SMS the moment it happens, so both sides always agree on the record.
Add a transaction, mark a payment settled, or check today's totals from anywhere on your phone.
Tap any entry for a timestamped digital receipt.
No more “kitna baaki hai?” moments, no faded paper slips. Your hisaab, clear and in your pocket.
A transparent record of every purchase at your regular shops: kab, kitna, kis cheez ka, all in one place.
An SMS reaches you instantly when a shopkeeper records credit or a payment, so you're never left guessing what's on your account.
Every payment becomes a digital receipt you can pull up anytime, so you're never asked to pay twice.
Your settlements are logged the moment you pay, and your record always matches the shopkeeper's. Nothing left to memory.
From kirana stores to salons, Patrata is keeping records clean and relationships warm.
“Pehle main closing time pe register ulat-palat karta tha. Now I open one screen and know exactly who owes what. Customers get an SMS the moment I record something, so they come ready to settle. Saved me an hour every night.”
“In a salon, chasing pending payments used to feel so awkward with regulars. Patrata keeps a clean, shared record so I don't have to chase anyone myself, and I still get settled. My customers actually thank me for the digital receipts.”
“Running a wholesale counter, the 'I already paid you' arguments were endless. Now both sides see the same khata and the same receipt. Disputes are gone, settlements are faster, and my staff all read the same records.”
No hidden charges, no commission on your settlements. Patrata never touches your money, only keeps your records clean.
Everything Patrata offers today, free, for every merchant on the platform.
Still curious? Reach our team in Hindi or English and we'll help you get set up.
No. Patrata is purely a record-keeping tool, a digital account book and trust bridge. It never touches your money or anyone else's. It simply keeps your transactions, dues, and settlements recorded cleanly.
Not at all. You can add a customer with just their phone number. They receive an SMS the moment credit or a payment is recorded, so even non-smartphone-savvy regulars stay in the loop.
Yes — every time you record credit or a payment, your customer gets an SMS immediately, so they always know exactly where they stand. No awkward follow-up calls needed on your end.
The Patrata app is available in English, Hindi, and Marathi, so you and your customers can use it comfortably in the language you're most at home in.
Both you and your customer see the same shared ledger and the same timestamped receipt for every transaction and settlement. Because the record is neutral and agreed by both sides, 'I already paid you' arguments simply end.
Yes. Your records stay private to you and your customers, protected with bank-grade security. Only people you give access to, like your own staff, can see your ledger.
Still have questions? We're happy to help in Hindi or English. Talk to our team.